How we collect, use, and protect your personal information
Last Updated: 1st January 2026
disencaads Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our education analytics platform and related services.
As the data controller, we process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our registered office is located at Limassol Avenue 143, 1038 Nicosia, Cyprus.
The data we collect depends on how you interact with our services. We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources where permitted by law.
We collect personal information that you voluntarily provide to us, including:
When you access our platform, we automatically collect certain technical information:
We use of your data is based on legitimate interests, contractual necessity, and your consent where required. Specifically, we process your information to:
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about our use of cookies, please refer to our Cookie Policy.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Under GDPR and applicable data protection laws, your rights include:
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Retention periods vary based on the type of data and our legitimate business needs.
Educational data is typically retained for the duration of your service agreement plus an additional period as required for compliance and backup purposes. Personal account information is retained whilst your account remains active and for a reasonable period thereafter.
As we operate within the European Union, your data is primarily processed within the EU/EEA. Any transfers to third countries are conducted with appropriate safeguards in place, including adequacy decisions or standard contractual clauses as approved by the European Commission.
We implement robust technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.
Our services are designed for educational institutions and may process data relating to students under 16. When processing children's data, we ensure appropriate safeguards are in place and that processing is conducted in the child's best interests, typically through the educational institution's legitimate interest in providing education.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes through our platform or via email. Your continued use of our services after such notification constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
You also have the right to lodge a complaint with the Cyprus Data Protection Commissioner or your local supervisory authority if you believe your data protection rights have been violated.